Terms of Service for Live Property AI
Last Updated: [17/04/2025]
1. Introduction and Acceptance of Terms
1.1. These Terms of Service (the "Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and [Insert Your Company Name and Address in Dublin, Ireland] ("Live Property AI," "we," "us," or "our") governing your access to and use of our services, including the creation of video content featuring AI-generated models showcasing properties (the "Services").
1.2. By accessing our website, using our Services, submitting an order, or making payment, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all of these Terms, then you are expressly prohibited from using our Services and you must discontinue use immediately.
1.3. We reserve the right to make changes to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms. Any changes or modifications will be effective immediately upon posting the updated Terms on our website, and you waive the right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Services after the date such revised Terms are posted.
2. Service Description
2.1. Live Property AI offers a service that leverages AI technology to create engaging video content for property listings. This typically involves integrating AI-generated models into images of properties provided by the Client to showcase the space.
2.2. Our standard video package includes a video of approximately one (1) minute in duration, utilizing up to six (6) images of a single property supplied by the Client.
2.3. Clients have the option to include additional images in their video for an additional fee per image, as specified in our pricing schedule or quotation.
2.4. The Client acknowledges and agrees that the specific duration of individual scenes or clips within the final one-minute video is determined by Live Property AI for optimal presentation and storytelling. The Client has no control over the timing of individual clips within the overall one-minute video.
2.5. We will provide timely updates and estimates regarding the preparation of your video; however, the final turnaround time may vary depending on the complexity and volume of orders.
3. Account Registration and Use (If Applicable)
(Note: Based on your description, this might not be directly applicable if you operate primarily through quotes and direct service. If you have a platform where clients register, include this section; otherwise, you can adapt or remove it.)
3.1. To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2. You are responsible for safeguarding your account password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3.3. We reserve the right to suspend or terminate your account if you violate these Terms or if we believe, in our sole discretion, that your use of the Services is inappropriate or harmful to us, other users, or third parties.
4. User Content (Client Provided Materials)
4.1. By submitting images and property information to Live Property AI (collectively, "Client Content"), you represent and warrant that:
**4.1.1.** You are the owner of or have the necessary licenses, rights, consents, and permissions to use and authorize us to use your Client Content in the manner contemplated by these Terms, including granting rights to the original photographer to allow us to create videos. **4.1.2.** Your Client Content does not infringe the copyright, trademark, patent, trade secret, or other intellectual property or proprietary rights of any third party. **4.1.3.** Your Client Content does not violate any law, statute, ordinance, rule, or regulation. **4.1.4.** Your Client Content is not defamatory, libelous, hateful, violent, obscene, harassing, or otherwise objectionable.
4.2. You grant to Live Property AI a non-exclusive, worldwide, royalty-free, sub-licensable, and transferable license to access, use, host, cache, store, reproduce, modify, adapt, publish, transmit, distribute, and create derivative works of your Client Content for the purpose of providing the Services to you. This license includes granting rights to the original photographer of the images to allow us to create videos from them.
4.3. You acknowledge and agree that you are solely responsible for your Client Content and the consequences of submitting and using it. Live Property AI does not endorse any Client Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with Client Content.
5. Acceptable Use Policy
5.1. You agree not to use the Services in any way that is unlawful, unethical, fraudulent, or that could negatively impact the operation of our Services or the experience of other users. Prohibited uses include, but are not limited to:
**5.1.1.** Uploading, transmitting, or distributing any Client Content that violates these Terms or any applicable laws or regulations. **5.1.2.** Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services. **5.1.3.** Using any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission. **5.1.4.** Impersonating another person or otherwise misrepresenting your affiliation with a person or entity. **5.1.5.** Engaging in any activity that could damage, disable, overburden, or impair the Services or our servers or networks. **5.1.6.** Using the Services to promote or facilitate illegal activities. **5.1.7.** Submitting Client Content that contains pornography, explicit images, or any content that is sexually suggestive, or exploits, abuses, or endangers children.
6. Fees and Payments
6.1. Our pricing for the Services is as displayed on our website or as provided in a specific quotation. We reserve the right to change our pricing at any time, but changes will not affect orders for which payment has already been processed.
6.2. Quotations provided by Live Property AI are valid for a period of seven (7) calendar days from the date of issue, unless otherwise specified.
6.3. Payment for the Services is due in accordance with the terms specified in the quotation or on our website. Unless otherwise agreed in writing:
**6.3.1.** For one-time use customers or smaller projects, full payment is required either before work commences or before the final video is delivered. **6.3.2.** For larger projects, a non-refundable deposit of fifty percent (50%) of the total fee may be required before work begins, with the remaining fifty percent (50%) due upon completion and before final delivery of the video. **6.3.3.** For Clients with monthly recurring contracts, payment will be billed in two installments: one at the beginning of the month and one at the end of the month for the services provided during that month.
6.4. All payments must be made in the currency specified by Live Property AI. You are responsible for any applicable sales tax, VAT, or other taxes or duties associated with your purchase.
6.5. No Refunds: You acknowledge and agree that all fees paid to Live Property AI are non-refundable once a video has been generated and provided to you.
6.6. Bulk Orders and Credits: In the case of bulk orders where a refund is requested, any decision to issue a refund is at the sole discretion of Live Property AI. If a refund is granted, it will typically be provided as service credits for future use, rather than a cash refund. No refunds will be provided for videos that are already in the process of creation or have been completed.
6.7. Revisions: If you are not satisfied with the initial video, you may request one (1) revision, subject to our discretion. Requests for revisions must be made within [Specify Timeframe, e.g., 7 days] of receiving the initial video. We reserve the right to refuse revision requests that are unreasonable or outside the scope of the original brief. Clients may not dictate the specific characteristics of the AI-generated models beyond providing generally reasonable guidance, and the final artistic interpretation is at the discretion of our artists.
6.8. Recurring Contract Credits: For Clients on monthly recurring contracts with a fixed number of videos per month, any unused video credits will expire at the end of each monthly billing cycle and will not roll over to subsequent months.
7. Intellectual Property Rights
7.1. Ownership of the Video: 1 Upon your full payment for the Services, ownership of the final video is shared between Live Property AI and you. Live Property AI retains all rights, title, and interest in and to the underlying technology, including the AI models and algorithms used to create the video.
7.2. Client License and Restrictions: Live Property AI grants you a non-exclusive, non-transferable, revocable license to use the video solely for the purpose of marketing the specific property for rent or booking. This license is subject to the following strict conditions:
7.2.1.No Resale or Independent Monetization:** You are expressly prohibited from selling, licensing, distributing, or otherwise commercially exploiting the video independently for your own direct financial gain unless you have an explicit partnership that allows you to do this. You are not entitled to any revenue that Live Property AI may generate from the video through its own channels or services beyond the provision of the video to you for property marketing.
7.2.2. Live Property AI Logo: You agree to ensure that the Live Property AI logo remains clearly visible and included in the video at all times during its use on any platform. You shall not remove, alter, or obscure the logo.
7.2.3 Marketing Purpose Only:The video must be used solely for the marketing of the specific property for which it was created. Any other use is strictly prohibited without the express written consent of Live Property AI.
7.2.4.Revenue from Property Marketing: For clarity, any revenue you generate from the rental or booking or sale of the property itself (as a result of your marketing efforts, which may include the video) belongs to you. However, you acknowledge that the video itself is a marketing tool provided by Live Property AI, and you have no right to generate revenue directly from the video as a standalone product unless you have an exclusive partnership allowing you to do.
7.3. Live Property AI Rights: Live Property AI retains all rights, title, and interest in and to the Services, including all software, algorithms, AI models, and other technology used to create the videos. We also retain the unrestricted right to use the created videos for our own promotional, marketing, and portfolio purposes, including showcasing them to potential clients. Any revenue generated by Live Property AI through such use shall belong solely to Live Property AI.
7.4. Image License: By providing images to Live Property AI, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and adapt those images for the sole purpose of creating the video as part of the Services. This license also extends to the original photographer of the images for the purpose of allowing Live Property AI to create videos from their work.
8. AI-Generated Models
8.1. The models featured in the videos created by Live Property AI are generated using artificial intelligence algorithms. These models are randomly generated and are not based on any real individuals.
8.2. You acknowledge and agree that you have no rights or claims to the likeness or appearance of the AI-generated models.
8.3. Due to the nature of AI-generated content, the appearance of models may vary, and we do not guarantee any specific characteristics or resemblance to any particular person.
9. Termination
9.1. Termination by Client (Monthly Recurring Contracts): Clients on monthly recurring contracts may cancel their subscription at the end of any four (4) week billing period by providing us with [Specify Notice Period, e.g., written notice at least 7 days] prior to the end of the current period. The cancellation will be effective at the end of the then-current billing period.
9.2. Termination by Live Property AI: We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, upon reasonable notice (except in cases of serious breach of these Terms, where termination may be immediate). Reasons for termination by Live Property AI may include, but are not limited to:
9.2.1.Your breach of any provision of these Terms.
9.2.2.Your failure to pay fees when due.
9.2.3. Your engagement in conduct that we deem harmful or disruptive to our Services or other users.
9.2.4. Our decision to discontinue or modify the Services.
9.3. Effect of Termination: Upon termination of your access to the Services, your right to use the Services will immediately cease. For Clients on monthly recurring contracts, termination will result in the immediate loss of any outstanding video credits that have not been used by the end of the final four-week period. We are not obligated to provide any refunds or compensation for unused credits upon termination.
10. Disclaimer of Warranties
10.1. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
10.2. LIVE PROPERTY AI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10.3. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE SERVICES, INCLUDING THE PROPERTY INFORMATION PROVIDED BY CLIENTS.
10.4. LIVE PROPERTY AI PROVIDES NO GUARANTEE THAT THE VIDEOS CREATED WILL RESULT IN ANY SPECIFIC OUTCOME, SUCH AS INCREASED RENTALS OR BOOKINGS FOR THE PROPERTY.
11. Limitation of Liability
11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN DUBLIN, IRELAND, IN NO EVENT SHALL LIVE PROPERTY AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
11.2. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO LIVE PROPERTY AI FOR THE SPECIFIC VIDEO IN QUESTION. IF NO PAYMENT HAS BEEN MADE, OUR TOTAL LIABILITY TO YOU SHALL BE LIMITED TO FIFTY EURO (€50).
11.3. THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY EVEN IF A LIMITED REMEDY IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
12. Indemnification
You agree to indemnify, defend, and hold harmless Live Property AI and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your Client Content; (c) your use of the Services; (d) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right; or (e) any claim that your Client Content caused damage to a third party.
13. Data Privacy
13.1. We collect and process personal data in accordance with applicable data protection laws in Ireland, including the General Data Protection Regulation (GDPR). Our Privacy Policy [Link to your Privacy Policy] provides detailed information about our data processing practices.
13.2. As part of our Services, we collect information about the property, including its location, which is used in the videos and for our internal record-keeping purposes. This data is stored securely with measures appropriate to the risk of unauthorized access.
13.3. We do not collect or store personal data of real individuals as our models are AI-generated.
14. Governing Law and Dispute Resolution
14.1. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland, and specifically the laws applicable in Dublin, Ireland.
14.2. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Dublin, Ireland. You hereby consent to and irrevocably submit to the personal jurisdiction of such courts for the purpose of litigating any such action.
15. Miscellaneous
15.1. Entire Agreement: These Terms constitute the entire agreement between you and Live Property AI regarding your use of the Services and supersede all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.
15.2. Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary such that the remaining provisions of the Terms will continue in full force and effect.
15.3. Waiver: No waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Live Property AI. Our failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right.
15.4. Assignment: You may not assign, delegate, or transfer your rights or obligations under these Terms to any third party without our prior written consent. Live Property AI may freely assign, delegate, or transfer its rights and obligations under these Terms without restriction.
15.5. Notices: All notices and other communications to you will be deemed to have been duly given when posted on our website, sent by email to the email address you provided, or otherwise communicated to you electronically. Notices to us should be sent to the contact information provided below.
15.6. Contact Information: If you have any questions or concerns about these Terms or the Services, please contact us at:
Email: info@liveproperty.io
15.7.
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COPYRIGHT COMPLAINT
5.1 If you believe that your intellectual property rights have been infringed, please send notice in accordance with the Digital Millennium Copyright Act ("DMCA") or applicable laws, to
the address below:
We may delete or disable Content that we believe violates this Agreement or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.
Written claims concerning copyright infringement must include the following information:
a) A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
b) A description of the copyrighted work that you claim has been infringed upon;
c) A description of where the allegedly infringing material is located on our website and/or APP so we can find it;
d) Your address, telephone number, or email address, which allow us to contact you easily:
e) A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
f) A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.
5.2 If you receive a notification from us stating that your Content has become the subject of an infringement claim notice, you have the right to submit a written counter-notice to us in accordance with the form required by the DMCA or other applicable laws, to the designated email address: